FAQs

1. How long does shipping take?
Shipping usually takes 5–15 business days, depending on your location and the product’s origin.

2. Do you offer free shipping?
Yes, we offer free shipping on most products. Any shipping charges (if applicable) are shown at checkout.

3. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link by email or SMS.

4. What is your return policy?
We offer easy returns within 7–14 days if the product is unused and in its original packaging.

5. What should I do if I receive a damaged or wrong product?
Please contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

6. How can I cancel my order?
Orders can be cancelled within 12 hours of placing the order. After that, they are processed and cannot be cancelled.

7. What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, and popular wallets.

8. Are your products good quality?
Yes, we work only with trusted suppliers and perform quality checks to ensure you get the best products.

9. How can I contact customer support?
You can contact us via email and we usually respond within 24 hours.